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JULY
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HR for Line Managers
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02 July 2008
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Gaining for Business Appointments via the Telephone
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A Comprehensive Guide to Export Sales Order Handling - Day 1 of 2
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Managing Change: People & Processes
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Professional Sales Techniques
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16 July 2008
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A Comprehensive Guide to Export Sales Order Handling - Day 2 of 2
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17 July 2008 |
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Achieving Excellence in Customer Care
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18 July 2008
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Quality Counts: ISO 9000 & An Introduction to 6 Sigma
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23 July 2008
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Health & Safety in the Workplace
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24 July 2008
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AUGUST
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Managing & Developing Key Accounts
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06 August 2008
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Communication Skills
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Leadership Skills
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Assertiveness for Managers
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Essential Marketing Skills
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06 August 2008
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Developing High Performance Teams
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06 August 2008
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Project Management
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06 August 2008 |
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SEPTEMBER
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Winning Telesales Techniques
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03 September 2008
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Coaching your Staff for Success
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Recruitment & Selection Techniques
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Import & Export Basics for Beginners
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Employee Appraisal & Objective Setting
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Time Management
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Delegation Skills
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Train the Trainer
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Finance for Non-Financial Managers
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Overview of the Carriage of Dangerous Goods
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25 September 2008
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Networking for Business Success
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26 September 2008
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Marketing for Profit
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29 September 2008
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OCTOBER
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Facilitation Skills
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01 October 2008
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Personal Branding
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Leadership Skills
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Discipline & Grievance Handling
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An Introduction to Customer Care
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Introduction to Export Procedures & Practice
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Negotiating for Business Success
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Managing Change: People & Process
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Presentation Skills
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Raising Performance Using Motivation & Leadership
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Managing & Developing Key Accounts
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Purchasing from Overseas & Associated Customs Procedures
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Assertiveness for Managers
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Professional Sales Techniques
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Developing High Performance Teams
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NOVEMBER
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Finance for Non-Financial Managers
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03 November 2008
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Train the Trainer
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Networking for Business Success
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Export Documentation, Procedures & Practice
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Quality Counts: ISO 9000 & An Introduction to 6 Sigma
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Project Management
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HR for Line Managers
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Time Management
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Moving Past Conflict
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Working with Letters of Credit & Bills of Exchange
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Understanding Cash Flow Management
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Communication Skills
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Marketing for Profit
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Professional Sales Techniques
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Achieving Excellence in Customer Care
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DECEMBER
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Assertiveness for Managers
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03 December 2008
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Essential Customs Procedures for Importers & Exporters
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04 December 2008
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Leadership Skills
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12 December 2008
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Presentation Skills
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17 December 2008
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Negotiating for Business Success
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19 December 2008
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